Frequently Asked Questions
How long does shipping take?
Since all our items are carefully handcrafted to order, please allow 1-2 weeks for creation. Once dispatched, UK delivery typically takes 2-3 working days.
Can I request a custom color or design?
Absolutely! We love bringing your unique ideas to life. Please visit our Custom Orders page to share your vision with us.
How should I care for my knitted items?
We recommend a gentle hand wash in cool water with a mild detergent. Lay flat to dry to maintain the perfect shape of your handmade treasures.
Do you ship internationally?
Currently, we ship within the UK and to select European countries. Please contact us if you require shipping elsewhere.